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My laptop’s screen goes black after it starts up I can’t get to the log in screen. All I see is the Toshiba logo and a loading circle then it goes black and I can see my mouse moving. It’s a Toshiba Satellite C55-B5302 and I’m using Win10. I can’t get into Safe Mode and I get an error message when I try to do a System Restore.
Apr 6, 2016 25,142 261 113,340 14,334
Try these... Option 1 ... 1. First, while the computer is off, connect an external monitor. Option 2 ... Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads. 1. Press "Shift" repeatedly until the "sticky keys" window shows up. 2. Now click the the link there that will lead to the "Ease of Access Center". 3. Next click "Cancel" on
the the bottom right corner of the "Set Up Sticky Keys" window. 4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title. 5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access). 6. Now click and open "System Restore". 7. Here you want to click next on the bottom right corner (a
few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time. 8. The computer will now do the work it needs to and then reboot. If that doesn't work, you can try the following... You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show. If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.) Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in.... SFC /SCANNOW It will do a file check. To learn more about "SFC" visit this link at Microsoft... https  Apr 6, 2016 25,142 261 113,340 14,334
Try these... Option 1 ... 1. First, while the computer is off, connect an external monitor. Option 2 ... Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads. 1. Press "Shift" repeatedly until the "sticky keys" window shows up. 2. Now click the the link there that will lead to the "Ease of Access Center". 3. Next click "Cancel" on
the the bottom right corner of the "Set Up Sticky Keys" window. 4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title. 5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access). 6. Now click and open "System Restore". 7. Here you want to click next on the bottom right corner (a
few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time. 8. The computer will now do the work it needs to and then reboot. If that doesn't work, you can try the following... You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show. If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.) Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in.... SFC /SCANNOW It will do a file check. To learn more about "SFC" visit this link at Microsoft... https
How do I fix a black screen with just the cursor?Restart the Graphics Driver
The easy and quick fix for the black screen with cursor issue is to restart the graphics driver. For that, you have to press Win + Ctrl + Shift + B at the same time to restart your graphics driver.
When I log into Windows the screen is black with cursor?Press and hold the Power button for 10s, this will shutdown your computer. Turn on your computer, and turn off it when you see the Windows log during the start process. Repeat these steps twice, then your computer will start Automatic Repair automatically.
What causes black screen of death with cursor?The challenge that you're experiencing with a black screen with a cursor on your Windows 10 device might be caused by a corrupted update file. For some basic steps for resolving these types of errors in Windows 10, check out this link: Troubleshoot black screen errors.
What to do when your screen is completely black but the computer is on?If you experience a black or blank screen on your Windows device, try the following:. To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P or Ctrl + Alt + Del.. For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.. |
Why is my computer screen black but I can see the cursor?
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