In addition to strategy, global firms must build organizational architecture to manage and direct global operations. Organizational architecture refers to the totality of a firm’s organization, including formal organization structure, control systems and incentives, processes, organizational culture, and people. Three conditions must be satisfied for an organization to deliver profitability
Organizational structure is the formal division of the organization into subunits and the location of decision-making responsibilities within that structure, as well as the establishment of integrating mechanisms to coordinate the activities of subunits. Control systems measure and evaluate managerial performance and the performance of subunits. Incentives offer benefits for good performance and must be consistent with the strategic objectives of the organization. Efforts to shape values and norms in an organization are intricately linked to human resource practices, especially at the selection and recruitment stages. Organizational structure is described in terms of three dimensions. The first, vertical differentiation, is the location of decision-making responsibilities within a structure. The second, horizontal differentiation, is the formal division of the organization. The third is the establishment of integrating mechanisms, which are the mechanisms for coordinating subunits. The typical entrepreneurial firm begins with no formal structure. As the firm grows, the firm is split into functions representing value creation activities. If growth continues, as with development into an international company, the complexities of size push for the restructuring of the firm into a divisional form. Vertical differentiation The location of decision-making responsibilities within a structure Horizontal differentiation The formal division of the organization The establishment of integrating mechanisms The mechanisms for coordinating subunits
defined as the actions that managers take to attain the goals of the firm.
can be measured in a number of ways, the most consistent is the rate of return that the firm makes on its invested capital (ROIC). - Calculated by dividing the net profits of the firm by total invested capital.
is measured by the percentage increase in net profits over time.
the different value creation activities a firm undertake.
have to do with the design, creation, and delivery of the product; it's marketing; and it's support and after-sale service.Four Main Functions: -Research and Development -Production -Marketing and Sales -Customer Service
activities of the value chain provide inputs that allow the primary activities to occur.
different stages of the value chain being dispersed to those locations around the globe where perceived value is maximized or where the costs of value creation are minimized.
exist when the tastes and preferences of consumers in diferent nations are similar if not identical.
Profits can be increased by:
- firms need to choose either differentiation or low cost, and then configure internal operations to support the choice.
Value creation activities can be categorized as:
To increase profits, International firms can:
The success of firms that expand internationally depends on:
To leverage Subsidiary Skills managers should:
Two Competitive Pressures:
Pressures for cost reductions are greatest:
Pressures for local responsiveness arise from:
How Does Strategy Evolve?
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