This business ideal with adding the internet as a marketing and transaction channel for selling

Marketing with a strategy can make you feel invisible, like you’re shouting into a packed room and no one is listening. 

Having a documented marketing strategy directly impacts your success, whether you’re a scrappy startup or established business. Research shows that top marketers were 414% more likely to report success when they documented their strategy. 

This article will walk you through the top successful marketing strategies and examples to date, with tips on how to apply them. 

What is a marketing strategy?

A marketing strategy is a company’s action plan for reaching potential customers and turning them into repeat ones. A good marketing strategy sets the goals and objectives to reach, and includes your unique value proposition, market research, target market, messaging, and the top marketing channels your audience uses. 

Your marketing strategy will also contain the 4 P’s of marketing:

  • Price. The amount your products cost and why.
  • Product. The products you’ll sell and how they are different from existing products in the market. 
  • Promotion. How you’ll get your products in front of your target audience. 
  • Place. Where you’ll sell your products. 

The goal of your marketing strategy is to show how you’ll beat the competition and maintain competitive advantage over time. Without a marketing strategy, you can fall into a habit of trying random tactics that don’t work together, spending too much time and money on things that don’t make sales. 

Benefits of digital marketing

A marketing strategy helps you create an organized plan to cater to your customers’ needs. It helps you decide your product pricing and marketing budget, and acts as a guide for your company to drive leads and sales.

1. Great telemetry and measurement

You wouldn’t fly a plane or launch a rocket without proper telemetry. Yet, in older eras of marketing, we’d often launch without sufficient instrumentation, leaving us without any capability to truly understand what’s going on. 

Cue advertiser John Wanamaker’s famous quote: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.”

Digital marketing doesn’t make us immune to poor measurement, telemetry, or old-fashion misinterpretations, but it certainly makes tracking our results significantly easier. Conversion rates, customer acquisition costs, payback periods, user behavior—digital marketing offers a deluge of data that savvy business owners can sift through to uncover insight.

Learn more: Marketing Attribution: Seeing The Customer Journey More Clearly

2. Precision targeting

Digital marketing gives you access to more data than ever before. You can understand the specific wants, needs, interests, and behaviors of certain people by collecting and examining data, then using it to send more relevant communications to them. 

For example, you can run a marketing campaign based on location if you’re running a campaign for a local retail store. You can also run abandoned cart campaigns that follow up with shoppers after they leave items behind in their shopping cart. Personalizing these messages helps build a connection between you and shoppers, and can encourage sales. 

3. Test, iterate, and scale

“Offline” marketing often feels tied to broader campaigns; it’s hard to find a vendor that will let you test a billboard, direct mail, or radio commercial for just a day or two. 

But digital marketing can be tested with minimal budget and precise cut offs, which lets business owners keep costs lower until they find a winning campaign—then they can scale initiatives quickly and aggressively if needed.

Explore the top types of marketing strategies listed below: 

1. SMS marketing

SMS marketing is one of the fastest ways to reach customers and drive sales.Ninety percent of texts are opened and read (compared to 20% to 30% of emails). It takes five minutes to set up a campaign. And at roughly .01¢ per message sent, it’s an affordable way to connect with your customer base. 

Similar to email marketing, SMS is an owned marketing channel where you can send one to many messages to your customers. They can be one-off campaigns, like a flash sale, or a part of an automated drip campaign, like a welcome series or multi-day challenge. 

This business ideal with adding the internet as a marketing and transaction channel for selling

Loyalty club SMS sent using ManyChat

A thoughtful, well-designed SMS marketing plan will build brand awareness, drive sales, and turn your customers into your biggest fans. Start by signing up for an SMS service provider or browse the growing list of SMS apps in the Shopify App store. You can add opt-in forms to your website, landing pages, and social media profiles today to start building your subscriber list.

Resources:

  • How SMS Marketing Cuts Through the Noise—Plus 4 Examples to Try

2. SEO

The majority of your store’s website traffic will come from search engines like Google. According to Wolfgang Digital, online businesses should expect 35% of total traffic and 33% of revenue to come from search engine results pages. Although this marketing strategy takes time, it’ll become cheaper to acquire customers through search versus paid advertising, which levels out the costs. 

Ranking high in search engines can get you more daily traffic. Take Gymshark, for example. The retailer ranks fourth for the keyword “workout clothes,” which gets nearly 90,500 searches per month. The average click-through rate for URLs in position four is about 4.87%. 

If we do the math, Gymshark should be getting around 4,400 visitors per month from this one keyword, which is a lot of potential customers. 

This business ideal with adding the internet as a marketing and transaction channel for selling

While optimizing your store for search may seem like a daunting task, it’s a lot easier than you think. That’s why we’ve created a few guides below that go further into search engine optimization and will help you increase visibility and grow online sales.

Resources:

3. Email marketing

Email marketing refers to sending marketing messages to potential and current customers to sell, educate, and build affinity. Email is an owned marketing channel, which means you control the content and distribution. 

It’s become a low-cost and conversion-rich way to market an ecommerce store today, with an average return of $42 for every dollar spent.

The best part? You can create automated email marketing campaigns to connect with customers and keep them coming back, such as:

    • Transactional emails, sent during checkout or other purchasing actions. These are mostly functional, but are important for sending key shipping and order information to customers. 

This business ideal with adding the internet as a marketing and transaction channel for selling

Photo courtesy of: Really Good Emails
    • Promotional emails, designed to build awareness and promote new products or deals. For example, you could build a Black Friday Cyber Monday email sequence to send limited-time discounts during the shopping holiday.

This business ideal with adding the internet as a marketing and transaction channel for selling

Photo courtesy of: Really Good Emails
    • Lifecycle emails, or “triggered” emails, send based on the actions a shopper takes and where they are in their customer lifecycle. For example, a cart abandonment email you send only after a customer leaves a product behind. 

This business ideal with adding the internet as a marketing and transaction channel for selling

photo courtesy of: Really Good Emails

Building an email list and sending compelling messages helps keep in touch with customers and retain them. If your business hasn’t started email marketing yet, you’re leaving money on the table. Fortunately it’s easy to get set up with a free email service, start building your email list, and drive revenue for your business.

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4. Influencer marketing

Influencer marketing is one of the best ways to market your brand and build awareness online. It involves building partnerships with creators who align with your brand messaging, and promoting products through their channels. According to Influencer Marketing Hub, nine out of 10 marketers believe influencer marketing to be effective.

With reason: influencers generate higher user engagement than branded content. The average engagement rate with influencers is around 5.7%, roughly two times higher than content brands publish themselves on Instagram. Moreover, businesses that use influencer marketing earn $18 for every dollar spent.

Some top influencer marketing channels are:

  • Instagram
  • YouTube
  • Facebook 
  • Blogs
  • Twitter

Businesses like yours have endless opportunities in influencer marketing. Finding an influencer may seem time consuming, but there are many influencer marketing platforms to help find creators, start your campaign, and keep track of metrics easily. To learn more about this marketing strategy, we recommend reading this beginner’s guide to influencer marketing on Instagram. 

5. Affiliate marketing

Affiliate marketing is an advertising strategy in which a business pays another business or person—a.k.a. an affiliate—to generate leads and sales. Affiliates are often paid commission fees to encourage them to find ways to promote the company and its products. It’s a fast way to reach target customers and make sales, with nearly 15% of all digital media industry revenue coming from affiliate marketing. 

Similar to influencer marketing, affiliates will refer to your products by sharing it on their blogs, social media platforms, website, etc. The affiliate earns money each time someone makes a purchase or signs up for something through their unique link. Both parties benefit when done well: your business makes more revenue and the affiliate earns a nice income from their marketing efforts. 

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6. Google Ads

Google pay-per-click (PPC) ads is the most misunderstood channel for marketing an online business. Many stick to social media ads on Facebook or Instagram for ease of use but miss out on finding customers on the two largest search engines in the world: Google and YouTube. 

You can set flexible budgets as low as $5. Pay only when someone clicks on your ad, and target specific audiences based on behaviors and past actions. But what makes Google Ads attractive is the ad types you can use to reach customers. 

For example, say you’re selling vegan protein powder. More than 110,000 people search for the term each month. It’s a specific term likely to convert because it’s closely related to your product. 

You could run text ads, which show up as a blue link and green URL. They’re identified from organic results by an ad tag. Or you can run Google Shopping ads, which show as a product carousel with different products, their prices, and average reviews. The carousel has a subtle Ads tag in the upper left corner.

This business ideal with adding the internet as a marketing and transaction channel for selling

Setting up Google Ads is a bit tricky. But if you’re willing to learn how to advertise with it, you can reach a massive target market with high buying intent, run retargeting campaigns, and drive more sales and traffic, faster.

Learn more: The 18 Types of Google Ads and When To Use Them

7. Podcasts

People are listening to more podcasts every week. Data shows that there are over 120 million podcast listeners in the United States as of 2021, and that number is expected to reach 160 million by 2023.

There two ways to market a new business with podcasts:

  • Start your own podcast.
  • Become a guest on someone else’s podcast.

Running a podcast could be a great way to reach your audience and expand your business. You don’t need to be a technical person to create one, nor does it take a heavy upfront investment. But it can take a while to build traction.

Podcast hosts are always looking for intriguing people to interview. If you have an interesting story, industry experience, or valuable information to share, you’ve got a chance at becoming a guest on any podcast. 

This business ideal with adding the internet as a marketing and transaction channel for selling

Resources:

  • How to Start a Successful Podcast (For Under $100)

8. Social media marketing

Social media marketing is one of the best marketing strategies for small businesses. It involves using social networks to promote and sell your products, services, and brand. Brands can use both unpaid (organic) and paid social media marketing tactics to increase online sales and generate awareness.

Social media sites include the common ones that most people know, like Facebook and Twitter, but there are also lesser-known social media sites that brands can tap into. Determining the right social media channel for your brand depends on what you’re selling, your customer demographics, and your overall marketing goals.

Popular social media platforms:

  • TikTok 
  • Instagram
  • Facebook
  • LinkedIn
  • Snapchat
  • WeChat
  • Twitter

Effective social media marketing should involve curating content, scheduling product-related posts, and automating what you can. But bringing out the best in social media marketing is about more than broadcasting your brand—it’s about understanding, engaging, and reacting to your audience and the world they live in.

Because when so many brands use social media as a soapbox to pitch their products, it pays to be one of the ones building a real connection with their audience and adding a bit of joy to their day-to-day lives.

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9. Content marketing

Business owners understand the importance of creating a strong online presence. They create brilliant online stores, invest in ads, and develop email sequences to attract customers. But look at their content strategy and you’ll notice most have nothing. 

This is a missed lead generation opportunity for online businesses, especially in niche markets where content is poorly done and under-optimized. 

Brands that stand out today are those that are becoming creators and producers and finding new ways to approach content and engage with their audience. 

Content types a brand can create include:

  • Blogging
  • Webinars
  • Newsletters
  • Videos
  • Audio
  • Infographics
  • Case studies
  • White papers
  • Contests and giveaways
  • Forums
  • Guest podcasting
  • Live streams

The list goes on. The types of content you create will depend on who your audience is and where they hang out. Considering inbound marketing generates over three times as many leads as outbound marketing tactics—and costs 62% less—it’s clearly a profitable marketing strategy to use in your business today. 

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10. Video marketing

It’s no secret that people enjoy video content, whether it’s a movie, a TikTok, a YouTube video, etc. According to recent research from Wyzowl, 92% of businesses regard video content as important to their overall marketing strategy. 

To make sure you’re engaging with your target audience, video marketing should have a place in your digital marketing strategy. But to jump on the latest trends, you’ll want to know what types of video content marketers are creating. 

The top video trends include: 

  • Explainer videos (which 72% of marketers create)
  • Presentation videos (48%)
  • Sales videos (42%)
  • Video ads (42%)

Trends like short-form videos (think TikTok) and livestreaming are also here to stay. Ecommerce brands can monetize them by selling products directly through the video. 

Another way brands can use video is by surfacing user-generated product reviews. Apps like VideoWise automatically search, verify, and show your product video review from YouTube to shoppers on your site. The app also tracks ROI and conversion so you can see how video reviews impact your sales. 

This business ideal with adding the internet as a marketing and transaction channel for selling

Download it for free on the Shopify App Store and launch in minutes.

Done well, video can help you get ahead of competitors and excel at one of the most effective marketing strategies to date. 

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11. Referral programs

Word-of-mouth marketing is nothing new. It’s a promotional strategy that encourages current customers to refer new ones to your business, driving more than $6 trillion of annual consumer spending. Referrals can happen naturally, but businesses use a dedicated referral system to increase awareness and sales predictably. 

Referral programs work because consumers turn to their peers for trusted information about brands and services. Research has shown that friends and family recommendations have more influence than celebrity endorsements, nailing down the idea that word of mouth still matters in today’s age, with brands striving to become “talkworthy.”

Referral programs don’t need to be complicated either. Take Blume, a body care brand. It uses a simple “Give $10, get $10” model to get new customers. 

All someone has to do is recommend Blume to a friend, and when that friend makes a purchase, both parties get $10 off. It’s straightforward and effective. 

This business ideal with adding the internet as a marketing and transaction channel for selling

If you want to create a referral program, there are many referral apps in the Shopify App Store to help launch one. You just have to download the app, pick your incentives, create the campaign, and promote your new program. 

Resources: 

  • Referral Marketing 101: 7 Tactics to Launch Your Own Referral Campaign

12. Facebook ads

Over 10 million advertisers use Facebook ads to market their businesses. These PPC ads run on Facebook’s advertising platform and can show up in:

  • Facebook’s feed
  • Messenger
  • Instagram 

Facebook ads come in a variety of formats, like single image ads, video ads, and carousels. The best part? You can target these ads toward specific audiences. 

When it comes to gaining new customers, Facebook ads are often successful for online businesses. For example, men’s skin care brand Lumin wanted to reach a new audience in Mexico, in addition to its traditional markets in the US. 

Lumin ran a video ad showing a man receiving Lumin products in the mail, then applying them and talking about their benefits. It also ran photo ads that showcased the same products along with an offer to try them for free. 

This business ideal with adding the internet as a marketing and transaction channel for selling

Lumin ran the campaign from November 1 to December 22, 2021, and saw the following results with the addition of Mexico:

  • 40% decrease in cost per website purchase
  • 62% decrease in cost per landing page view

Want to run Facebook ads for your brand? Check out the following resources:

Improving your digital marketing strategy

Marketing your business is time consuming, but effective when done right. The strategies shared above work for all small and local businesses, whether you’re reaching new audiences or retaining existing customers. It just takes a little know-how and execution to see results.

Some strategies may work better than others—that’s OK. It’s up to you to test each one and see what works best for you. Then you can invest more in the right strategies and market your business with less effort. 

Know any other small business marketing strategies we missed? Drop a note in the comments.

Illustration by Eugenia Mello

The four Ps of marketing are: product, price, placement, and promotion.

A marketing strategy helps you create an organized plan to cater to your customers’ needs. It helps you decide your product pricing and budget, and acts as a guide for your company to drive leads and sales.

The 3 Cs of marketing is a strategic concept for marketers. It takes into consideration three variables to create a marketing strategy: customer, company, competitors.

  1. SMS marketing
  2. SEO
  3. Email marketing
  4. Influencer marketing
  5. Affiliate marketing
  6. Google ads (PPC and retargeting)
  7. Podcasts
  8. Social media marketing
  9. Content marketing
  10. Video marketing
  11. Facebook ads
  12. Referral programs