How to fix macbook pro retina screen

Learn about the Retina display built into your Mac or external Apple display.

The pixel density of Retina displays is so high that your eyes can't detect individual pixels at a normal viewing distance. This gives content incredible detail and dramatically improves your viewing experience.

MacBook Pro models:

  • 16-inch MacBook Pro models introduced in 2021. Native resolution: 3456 x 2234 at 254 pixels per inch. Support for one billion colors.
  • 14-inch MacBook Pro models introduced in 2021. Native resolution: 3024 x 1964 at 254 pixels per inch. Support for one billion colors.
  • 16-inch MacBook Pro models introduced in 2019. Native resolution: 3072 x 1920 at 226 pixels per inch. Support for millions of colors.
  • 15-inch MacBook Pro models introduced in 2012 or later, except the MacBook Pro (15-inch, Mid 2012). Native resolution: 2880 x 1800 at 220 pixels per inch. Support for millions of colors.
  • 13-inch MacBook Pro models introduced in late 2012 or later. Native resolution: 2560 x 1600 at 227 pixels per inch. Support for millions of colors.

MacBook Air models:

  • 13.6-inch MacBook Air models introduced in 2022. Native resolution: 2560 x 1664 at 224 pixels per inch. Support for one billion colors.
  • 13.3-inch MacBook Air models introduced in 2018 or later. Native resolution: 2560 x 1600 at 227 pixels per inch. Support for millions of colors.

MacBook models introduced in 2015 or later. Native resolution: 2304 x 1440 at 226 pixels per inch. Support for millions of colors.

iMac models:

  • 24-inch iMac models introduced in 2021. Native resolution: 4480 x 2520 at 218 pixels per inch. Support for one billion colors.
  • 27-inch iMac models introduced in 2014 or later. Native resolution: 5120 x 2880. Models introduced in 2014 and 2015 support millions of colors, and models introduced in 2017 or later support one billion colors.
  • 21.5-inch iMac models introduced in 2015 or later, except the iMac (21.5-inch, 2017) and iMac (21.5-inch, Late 2015). Native resolution: 4096 x 2304. The Retina model introduced in 2015 supports millions of colors, and models introduced in 2017 or later support one billion colors. 

All iMac Pro models. Native resolution: 5120 x 2880. Support for one billion colors.

Apple Pro Display XDR. Native resolution: 6016 x 3384 at 218 pixels per inch. Support for one billion colors. 

Apple Studio Display. Native resolution: 5120 x 2880 at 218 pixels per inch. Support for one billion colors.

Your Mac automatically chooses a default resolution that is optimal for your display. To change the resolution:

  1. Choose Apple menu  > System Preferences.
  2. Click Displays. If you have multiple displays connected, click Display Settings, then select your display.
  3. Select Scaled, then select any of the four or five scaled resolutions, depending on your Mac model. With scaled resolutions, text and objects can appear larger and more visible, or smaller to provide more space for windows and apps.
    How to fix macbook pro retina screen

If you're using an external display to extend your desktop, you can choose a preferred resolution for each display. To see additional resolutions for the external display, press and hold the Option key while selecting the Scaled button.

If you're using an external display to mirror your built-in display, your Mac optimizes for whichever display is selected in the ”Optimize for” pop-up menu. Allow your Mac to choose the best resolution for that display, or select Scaled and choose a different resolution.

How to fix macbook pro retina screen

When mirroring your displays, you can optimize for the external display instead of your built-in display.

If an app looks different than you expect on your Retina display or high-resolution external display, try opening the app in low-resolution mode:

  1. Quit the app.
  2. Open the Applications folder.
  3. Click the app once to select it, then choose Get Info from the File menu.
  4. From the Get Info window that opens, select the checkbox labeled ”Open in Low Resolution.” 
  5. Close the Get Info window and open the app again.

Some apps that work best in low-resolution mode or that work only in low-resolution mode will have this mode already turned on, and in that case you might not be able to turn it off. The app developer might offer an update that includes support for the Retina display.

  • Boot Camp supports resolutions up to 3840 x 2160.
  • When your Mac is using the Apple-supplied Windows Support Software, Windows starts up with the maximum dpi (pixels) it supports, which is 144 dpi, or 150-percent magnification. As a result, items on the display appear small, with a lot of space. You can use the Windows Display control panel item to adjust this setting in Windows.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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How to fix macbook pro retina screen

Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors:

  • Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
  • Display backlight stops working completely

Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Two Thunderbolt 3 Ports)

Note: No other Mac notebook models are part of this program.

Please choose one of the options below for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.

To prepare your unit for service, please backup your data.

Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.

This worldwide Apple program does not extend the standard warranty coverage of your MacBook Pro.

If you believe your MacBook Pro was affected by this issue, and you paid to have your display repaired, you can contact Apple about a refund.

The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.

Information as of 2021-01-15