Find a local Samsung or Authorized Service Provider location and schedule your visit today. From cracked screens to transferring data, our techs are ready to help. It is recommended to schedule an appointment, as walk-ins are handled on a first-come-first-served basis. Your scheduled visit will take less time and your repair will generally take less than 2 hours. Select locations are offering modified services like curbside drop-off and pick-up to keep you safe. If you have Samsung Care+ (formally Samsung Premium Care) coverage, please contact a Samsung Care+ agent for repair or replacement options. Schedule your repair When you arrange to send in your Galaxy device for repair, we’ll send you a pre-paid shipping label via e-mail, to use for sending your Galaxy device to our authorized repair location, at your convenience. Samsung repair service Are you in the Dallas or Houston area? Schedule an onsite, We Come To You service to have a Samsung-certified pro come to your home, office or a location of your choice, to complete your device repair within a fully equipped, authorized repair vehicle. We Come To You service is available in select locations and may include an additional Onsite Service Fee. Check availability At our Samsung and Authorized Service Provider locations, our Samsung-certified pros use only genuine Samsung parts to ensure your phone gets back to factory condition. From cracked displays to mechanical failures, such as button, battery or storage problems, Samsung and Authorized Service Provider locations are the local option for fast, quality repairs you can trust and rely on.How it works
| Galaxy Z Fold3 5G (Inner) | $479.00 |
| Galaxy Z Fold3 5G (Outer) | $149.00 |
| Galaxy Z Fold2 5G (Inner) | $549.001 |
| Galaxy Z Fold2 5G (Outer) | $139.00 |
| Galaxy Fold (Inner) | $599.002 |
| Galaxy Fold (Outer) | $139.00 |
| Galaxy Z Flip3 5G (Inner) | $349.00 |
| Galaxy Z Flip3 5G (Outer) | $99.00 |
| Galaxy Z Flip / Z Flip 5G (Inner) | $499.003 |
| Galaxy Z Flip / Z Flip 5G (Outer) | $99.00 |
| Galaxy S22 Ultra | $289.00 |
| Galaxy S22+ | $229.00 |
| Galaxy S22 | $199.00 |
| Galaxy S21 Ultra 5G | $289.00 |
| Galaxy S21+ 5G | $229.00 |
| Galaxy S21 5G | $199.00 |
| Galaxy S21 FE 5G | $169.00 |
| Galaxy S20 Ultra 5G | $279.00 |
| Galaxy S20+ 5G | $269.00 |
| Galaxy S20 5G | $249.00 |
| Galaxy S20 FE 5G | $149.00 |
| Galaxy S10 5G | $279.00 |
| Galaxy S10+ | $269.00 |
| Galaxy S10 | $249.00 |
| Galaxy S10e | $199.00 |
| Galaxy S10 Lite | $179.00 |
| Galaxy S9+ | $229.00 |
| Galaxy S9 | $219.00 |
| Galaxy S8+ | $229.00 |
| Galaxy S8 and Galaxy S8 Active | $219.00 |
| Galaxy Note20 Ultra 5G | $269.00 |
| Galaxy Note20 5G | $219.00 |
| Galaxy Note10+ 5G | $279.00 |
| Galaxy Note10+ | $279.00 |
| Galaxy Note10 | $239.00 |
| Galaxy Note9 | $239.00 |
| Galaxy Note8 | $239.00 |
| Galaxy A71 5G | $159.00 |
| Galaxy A53 5G | $129.00 |
| Galaxy A52 5G | $129.00 |
| Galaxy A51 / A51 5G | $129.00 |
| Galaxy A50 | $129.00 |
| Galaxy A42 5G | $119.00 |
| Galaxy A32 5G | $109.00 |
| Galaxy A21 | $99.00 |
| Galaxy A20 | $89.00 |
| Galaxy A13 5G | $89.00 |
| Galaxy A12 | $89.00 |
| Galaxy A11 | $89.00 |
| Galaxy A10e | $79.00 |
| Galaxy A03s | $79.00 |
| Galaxy A02s | $79.00 |
| Galaxy A01 | $79.00 |
β When trading in a Galaxy device to purchase a Galaxy S21 device. For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more. Show Less
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Best answer: If your Galaxy S9's screen is just lightly scratched, you should be able to get by with just a tempered glass screen protector. For more serious cracks, you'll need to get it professionally repaired or try and replace the display yourself.
A screen protector might solve your problem
If your Galaxy S9 just has a few small scratches on its screen, the easiest (and most affordable) way to resolve things is with a screen protector. This will prevent the scratches from getting any worse and costs a heck of a lot less than sending your phone in for a repair.
Should you go this route, you'll want to make sure the screen protector you buy is tempered glass. Tempered glass protectors are a lot stronger than plastic ones and will do a much better job at keeping your worn out screen from getting any worse.
The Whitestone Dome protector linked above is one of the most expensive options out there, but it's also the best by a long shot (and still loads cheaper than having someone replace the screen).
If not, you'll want to visit a repair shop
For screen injuries that are more serious, such as deep scratches and cracks, it's probably in your best interest to have it repaired by a professional.
Samsung partnered with the popular repair company uBreakiFix to offer same-day repairs on phones like the Galaxy S9, allowing you to get in and out in no time at all.
For a Galaxy S9 screen replacement at uBreakiFix, the estimated price is $220.
You can also try replacing the display yourself
Alright, let's say you've got a badly damaged S9 display that a screen protector won't save but don't live near a repair shop. In that case, it may be worth looking into replacing the screen yourself.
You can buy a replacement display for about $270 on Amazon, making it the most expensive option on this list. It's also the riskiest, not only because you're going to void your Galaxy S9's warranty by doing something like this, but also because it doesn't come with any instructions. This should really only be considered if nothing else will work for you and you have the technical know-how to not ruin your phone for good.