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Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:
Apple or an Apple Authorized Service Provider will replace the display module on eligible devices, free of charge. No other iPhone models are part of this program. Service ProcessChoose one of the options below to have your iPhone X serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.
Before service, backup your iPhone to iTunes or iCloud. Learn more about preparing your iPhone for service. If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair. Additional InformationApple may restrict or limit repair to the original country or region of purchase. This Apple program doesn't extend the standard warranty coverage of the iPhone X. If you believe your iPhone X was affected by this issue, and you paid to replace your display module, you can contact Apple about a refund. The program covers affected iPhone X devices for 3 years after the first retail sale of the unit. Information as of 2018-11-09 So I started having the ghost touch on my iphone xs, but im not sure if its a glitch or because i dropped it too many times, the screen and backside of the phone is cracked. How much will it cost to fix this? I dont want to pay to fix the damaged screen, just the ghost touch issue. Are you wondering how to fix ghost touch on iPhone X? The issue could be due to something as simple as your iPhone screen being greasy or your screen protector being too thick. However, the problem can also crop up because of a software glitch or error. If so, you will have to hard-reset or enter DFU mode. I've never owned an iPhone X, but my sister has. Her device's screen kept malfunctioning, so she gave it to me to fix. I discussed all the tips and tricks that helped me below.
How Do You Fix Ghost Touch On iPhone?There are many fixes, and they include: Solution 1: Clean Your ScreenYour iPhone screen may be full of grease, which could be causing the phantom touches. Wiping your display with a microfiber cloth will help. Sale
Solution 2: Remove Your Screen ProtectorDo you have tempered glass on your iPhone screen? Although it would protect you from drops and scratches, it could be causing the problem. It may be unofficial and thick, so it may not be registering your touches and could be causing phantom touches. Try removing it and see if this helps. Solution 3: Remove Your iPhone CaseYour iPhone case may be the culprit. Like using tempered glass, it may be unofficial, so it could have been designed badly and might be pressing on your iPhone's glass screen. Remove the case but get a new one as soon as you can. Sale
Solution 4: Close Background AppsYour iPhone X ghost touch issue could be due to rogue apps running in the background. Hopefully, the problem is because of a minor glitch or error. You should be able to resolve this by force-closing them. Here's how you close an app:
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Solution 5: Update Your AppsYour apps could also be running amok if they haven't been updated. It's pretty easy to update them:
Solution 6: Force-Restart Your iPhone (Hard-Reset)Your screen could be malfunctioning because of a software glitch. Force-restarting your device should help. In case you're wondering, a force-reboot is like a regular reboot, except everything running in the background would be shut down abruptly. The force-reboot process differs for different iPhone models. Here's what you do on the iPhone X (and other models with Face ID):
Solution 7: Upgrade iOSWhen was the last time you updated iOS? It may have been a while, so your iPhone X ghost touch headache could be due to a system bug. If you are using an outdated operating system, you might have been getting update prompts lately. There are 2 ways to update iOS. I've discussed both below.
Your handset will automatically restart. Hopefully, the iPhone ghost touch problem will be gone. Solution 8: Reset All the SettingsYou might have meddled with your device's settings and caused overrides that are responsible for your iPhone ghost touch issue. If you don't remember what configurations you changed, you can perform a settings reset and restore all your default settings. Just remember that all saved WiFi passwords, VPN configurations and saved Bluetooth pairings would be lost in the process. Here's what you do:
Solution 9: Factory/Master ResetIf none of the above solutions worked, you might have to factory-reset. As your entire system would be wiped in a bid to erase any stubborn glitches or errors, all your personal data will be lost. Backup your files before proceeding. If you're still interested, here's what you do:
Your iPhone will restart and you will have to set it up like new. Solution 10: Restore iPhoneYou could also enter recovery mode. It's more comprehensive and can tackle and identify a lot more errors. However, performing a recovery restoration can be a bit risky as you could get stuck on a reboot loop if you disconnect midway. Here's what you do:
If the recovery process is not complete in 15 minutes, you will automatically exit the recovery screen. As mentioned, don't disconnect from iTunes midway. Solution 11: Enter DFU ModeEntering DFU mode is like performing a recovery restoration but taking it one step further. It's the last resort for the most complex software problems. If a stubborn software problem is why your iPhone's touchscreen is acting up, a DFU restoration should fix it. However, you could brick iOS if you have ever jailbroken your system before. Nevertheless, here's what you do:
Solution 12: Contact Apple SupportIf none of the above fixes worked, I have some bad news for you - you are probably dealing with hardware damage. You will have to take your iPhone to the Apple repair center. You may be dealing with water damage or dropped and broken your screen. If you don't have a warranty for your iPhone X, you will have to pay a large sum to get your phone fixed. Make an appointment before going to your local Apple store if you don't want to wait in line. Related Reading
FAQI've answered some popular questions below. What Causes Ghost Touch iPhone X?There are many possible causes:
Check out more smartphones Final ThoughtsHopefully, you found these troubleshooting tips helpful. My solutions for the iPhone X ghost touch bug won't just work on the iPhone X, but also on other iPhone models like the iPhone 14, 13, 12, 11, XS, XR, and all the way down to the 6S. How do I fix the ghost touching my iPhone X?Whatever model you've got, here's how to fix ghost touch on your iPhone.. Clean the Touchscreen. ... . Take Off Your Screen Protector. ... . Remove Your iPhone's Case. ... . Restart Your iPhone. ... . Force Restart Your iPhone. ... . Update iOS. ... . Perform a Factory Reset. ... . Reinstall iOS Using Recovery Mode.. Does Apple still fix ghost touch for free?Apple or an Apple Authorized Service Provider will replace the display module on eligible devices, free of charge. No other iPhone models are part of this program.
Why is my iPhone X having ghost touch?Are you wondering how to fix ghost touch on iPhone X? The issue could be due to something as simple as your iPhone screen being greasy or your screen protector being too thick. However, the problem can also crop up because of a software glitch or error. If so, you will have to hard-reset or enter DFU mode.
How much does it cost to fix iPhone touch screen?If your phone is out of warranty and you don't have AppleCare+, a screen replacement(Opens in a new window) will cost you between $129 and $329, depending on your model iPhone. Other types of hardware repairs start at $149 for an iPhone 4 and can run as high as $599 for an iPhone 11 Pro Max.
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